Your ROI-Driven Email & SMS Marketing Growth Partners

We Help DTC Brands Drive Revenue & Retention, Profitably

The difference between a working brand and a thriving brand is their ability to turn one-time customers into life-long fans. Discover why brands trust us to unlock 30% to 50% more revenue from their email & SMS marketing efforts.

Trusted By 100+ Brands

How We Help

Discover your path to growth


We'll drive the revenue for you with strategies, copy, creative, and management done for you - the right way.


Get trained by a team of DTC experts in driving customer retention, more sales, and profitability for your brand.

Free Brand Audit

Get started with a full email & SMS audit. We'll identify weak areas, room for improvement, and the best plan of action.

Trust Is Earned

Discover why brands trust Customer Feedback to produce results

“Before Customer Feedback we weren't really doing SMS and our email was doing around 13% of our monthly revenue. In the last 30 days SMS and email are bringing in 49.4% of our revenue!"

Owner, Western Welder

"It's been an absolute pleasure to work with this team. They really know how to craft the perfect customer journey. Every campaign we send out makes us thousands of dollars."

Owner of Cadogan

"We were struggling to make sales profitably with all of the changes to Paid Traffic but since starting with [Customer Feedback] we've increased profitability by 30% and made over $1M in revenue with Email & SMS."

Owner of Jawzrsize

Services We Provide

Email & SMS marketing solutions for DTC brands


Brands convert 5x more customers with email & SMS than with ads alone. Let our team of experienced marketers drive this growth for you:


Our 3-Month Email Mentorship is a live training program designed to train DTC brand owners and/or their teams on the most effective email and SMS marketing strategies to drive more sales and increase CLTV.

In-Depth Audit

Not sure what level of help you need? Have our team audit your email & SMS marketing channels and receive a free execution plan.

Real Client Results

You'll be treated like a partner, not an agency "client". The difference is in the results, like these:

Why Customer Feedback?

We treat your brand like our own


Customer Feedback:

Ready To Scale, Profitably?

Every success story starts with a click

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